### Co-op Faces Operational Hurdles Following Cyberattack
– **Significant disruption from cyber intrusion**
– **Ongoing concerns about hacker access**
– **Incident follows a similar attack on M&S**
In a distressing development for the iconic British retailer Co-op, the company is encountering major operational challenges stemming from a recent cyberattack. Numerous stores are experiencing difficulties in restocking vital goods due to critical logistical systems being taken offline. This precaution stems from fears that hackers may still retain access to the network, as highlighted by a report from *The Record*.
To safeguard against further threats, Co-op has dedicated the last two weeks to shutting down specific IT systems. Unfortunately, this strategy has resulted in considerable disruption across their operations. The Chief Executive Officer of Co-op has confirmed that a “limited amount of customer data” was compromised during the breach, and the organization is currently assessing the full scope of the impact.
“As we previously communicated, we have determined that cyber criminals accessed a limited set of member data. This is understandably alarming for our staff and members, and I deeply regret this occurrence. We are fully aware of our responsibility to protect data and take these obligations seriously, especially as a member-owned entity,” she noted.
### Ongoing Threats and Operational Effects
The repercussions of this cyberattack have notably hampered delivery operations, with reports indicating that major distribution centers are running at less than 20% of their typical capacity. This situation exemplifies the far-reaching effects that such cyber threats can have.
Despite these obstacles, a Co-op spokesperson reassured the public, stating, “All our stores remain open and are trading. We are gradually resuming deliveries to all locations, focusing on increasing the supply of fresh, chilled, frozen, and essential pantry items.”
However, they acknowledged potential shortages, saying, “Some stores may not have all the usual products available, and we sincerely apologize to our members and customers for any inconvenience this may cause. We are working diligently to minimize disruption and are pleased to have reinstated product deliveries.”
While specifics surrounding the nature of the attack remain undisclosed, it coincides with another incident affecting M&S, which has also reported service interruptions likely tied to the ScatteredSpider ransomware.
This series of cyberattacks underscores the pressing need for robust cybersecurity measures across the retail sector, as companies grapple with the relentless threat posed by cybercriminals.
